Carly Keller

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  • Navigating Coverage Gaps and ACA Enrollments

    Navigating a Coverage Gap When Switching to an Individual Health PlanOverviewWhen you lose employer-sponsored health coverage, you have options — but the timing of those options doesn't always line...

  • How do I check my When Benefit amount?

    To access your When Benefit amount and submit reimbursements, please login to your custom employee portal through the link provided in email. If you have issues, please contact our team.

  • What is an open enrollment period for health insurance?

    An open enrollment period for health insurance is a specific period of time each year during which individuals can enroll or make changes to their health insurance coverage. The open enrollment per...

  • What is the ACA?

    The Affordable Care Act (ACA), also known as Obamacare, is a comprehensive healthcare reform law that was enacted in 2010 under President Barack Obama. The law aims to provide affordable and access...

  • Online application error

    If you are having issues applying through the "enroll now" button, please be advised that the below actions could prevent the proper submission of your application: Leaving the application to chec...

  • What is a Special Enrollment Period

    Outside of open enrollment, you can only enroll in or change Marketplace plans if you qualify for a Special Enrollment Period based on certain life changes or your estimated household income. Loss ...

  • Eligible uses of When Benefit funds

    Employees may be reimbursed from their When Benefit for health insurance premiums that occur after their job loss. In order for a request to be eligible for reimbursement, the following conditions ...

  • What is Healthcare.gov?

    Healthcare.gov is a government website created to help Americans find and enroll in health insurance plans that are compliant with the Affordable Care Act (ACA). It allows users to compare differen...

  • Who is Eligible for COBRA?

    Under COBRA, eligible individuals include employees who work for an employer with 20 or more employees and who were previously enrolled in the employer’s group health insurance plan. Additionally, ...

  • How does Jamie work?

    Using a chat-like experience, it walks a person through a series of questions to determine the most suitable options, and it integrates with the Affordable Care Act (ACA) to show state-approved med...