Carly Keller

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  • Online application error

    If you are having issues applying through the "enroll now" button, please be advised that the below actions could prevent the proper submission of your application: Leaving the application to chec...

  • What is a Special Enrollment Period

    Outside of open enrollment, you can only enroll in or change Marketplace plans if you qualify for a Special Enrollment Period based on certain life changes or your estimated household income. Loss ...

  • Eligible uses of When Benefit funds

    Employees may be reimbursed from their When Benefit for health insurance premiums that occur after their job loss. In order for a request to be eligible for reimbursement, the following conditions ...

  • What is Healthcare.gov?

    Healthcare.gov is a government website created to help Americans find and enroll in health insurance plans that are compliant with the Affordable Care Act (ACA). It allows users to compare differen...

  • Who is Eligible for COBRA?

    Under COBRA, eligible individuals include employees who work for an employer with 20 or more employees and who were previously enrolled in the employer’s group health insurance plan. Additionally, ...

  • How does Jamie work?

    Using a chat-like experience, it walks a person through a series of questions to determine the most suitable options, and it integrates with the Affordable Care Act (ACA) to show state-approved med...

  • What happens if I lost my job and it isn't during an open enrollment period?

    If you lose your job and your job-based health insurance coverage as a result, you may be eligible for a special enrollment period to enroll in health insurance outside of the regular open enrollme...

  • What is the ACA MarketPlace or Exchange?

    The ACA Marketplace, also known as the health insurance marketplace, is an online platform where individuals and small businesses can shop for health insurance plans that meet the requirements of t...

  • Why is COBRA so Expensive?

    Under COBRA, eligible individuals are able to continue their group health insurance benefits through their employers. The reason COBRA seems so expensive is because the former employee is now respo...

  • How do I get reimbursed for my When Benefit?

    Required Proof of Payment In order for a reimbursement request to be approved, you will need proof of payment that includes the following information: The amount paid The corresponding insurance p...